Bluesapphire AI Infotech Refund & Cancellation Policy
Coverage & Scope
Refunds are strictly restricted to the services and solutions provided by Bluesapphire AI Infotech, any claim regarding 3rd party services do not apply to us. We are not to be held responsible for the person or services that we do not own or personally offer. Thus, any claim relating to 3rd party on and off the bounds of contract or linked onto our website is not to be related to us.
When Do You Qualify For Refunds?
Bluesapphire AI Infotech refund processing is a well-structured set of rules and involves a non-volatile process. In case of complaint regarding BlueSapphire AI Infotech, we first provide you an ideal solution to retaliate the issue that is faced by our client. The technical team is deployed to check and report to an expert’s team regarding the issue, under unchangeable circumstances you are affiliated to seek a refund.
Following conditions are taken under concern before processing your refund, under these circumstances your refund is likely to apply*
Post sales and Development has not yet started, but if you inform us within 5 days we will refund the amount
Rectification/ resolution and fixation not possible
Payment terms and conditions are well met by you.
Information not been used for business benefits.
Reasons for refund are considerable/ rational/ non-fictitious
Provide us evidences of your claim.
Claim not surfaced on the bases of billing dispute from your bank and vendor.
Important Note: Meeting of all the above points is necessary otherwise your refund claim be considered void. The decision on refunds is final and irrevocable.
How The Refund Takes Place?
Pre-Refund
Your request is processed, and credibility is checked of the claim.
Checked if they fall under our refund parameters
Refunds is arranged in a permissible situation. Settlements are done fully or partially as the case applies
Post-Refund
A proof agreement is signed.
Transaction
Refund is processed in 7-10 business days, after the signing of the agreement
Refunds are done in the currency you were charged. For which you may be charged by your bank as exchange fees or change in exchange rate resultant of change in the amount refunded compared to the amount paid by your originally (Native currency). Bluesapphire AI Infotech is not responsible for any charges applied by your bank as a processing fee or exchange fee or in case of any losses.
Changes
Bluesapphire AI Infotech can amend the refund policy without any notice to you in its sole discretion. You are recommended to check policy from time to time period to keep yourself updated. For more information on our refund policy, contact us at info@bluesapphireiinfotech.com
Cancellation and Refunds by the Company
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, without any claims or liability to pay finance charges or interest on the amount. Some situations that may result in your order being canceled include but are not limited to inaccuracies or errors in Solutions or pricing information, technical or technological problems or problems identified in relation to credit / debit fraud. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled by the Company after your credit / debit card has been charged, the said amount will be refunded to that credit / debit card account.
Cancellation by the Client
You agree and acknowledge that unless stated otherwise you are not entitled to cancel any orders made by you on this Website. In the event you subscribe to any Solutions, the same may be cancelled by you one month prior to the provision of the Solutions, in such a case you will be refunded in the entire amount after deducting any bank charges that may have been applicable.